Affiliate marketing is also called
"performance marketing", in reference to how sales employees are typically
being compensated. Such employees are typically paid a commission for each sale
they close, and sometimes are paid performance incentives for exceeding
objectives. Affiliates are not employed by the advertiser whose products or
services they promote, but the compensation models applied to affiliate
marketing are very similar to the ones used for people in the advertisers'
internal sales department.
The phrase, "Affiliates are an
extended sales force for your business", which is often used to explain
affiliate marketing, is not completely accurate. The primary difference between
the two is that affiliate marketers provide little if any influence on a
possible prospect in the conversion process once that prospect is directed to
the advertiser's website. The sales team of the advertiser, however, does have
the control and influence up to the point where the prospect signs the contract
or completes the purchase. In the case of cost per mille/click, the publisher
is not concerned about a visitor being a member of the audience that the
advertiser tries to attract and is able to convert, because at this point the
publisher has already earned his commission. This leaves the greater, and, in
case of cost per mille, the full risk and loss (if the visitor cannot be
converted) to the advertiser.
Cost per action/sale methods require
that referred visitors do more than visit the advertiser's website before the
affiliate receives commission. The advertiser must convert that visitor first.
It is in the best interest for the affiliate to send the most closely targeted
traffic to the advertiser as possible to increase the chance of a conversion.
The risk and loss is shared between the affiliate and the advertiser.
Multi-tier Programs
Some advertisers offer multi-tier programs
that distribute commission into a hierarchical referral network of sign-ups and
sub-partners. In practical terms, publisher "A" signs up to the
program with an advertiser and gets rewarded for the agreed activity conducted
by a referred visitor. If publisher "A" attracts publishers
"B" and "C" to sign up for the same program using his
sign-up code, all future activities performed by publishers "B" and
"C" will result in additional commission (at a lower rate) for
publisher "A".
Two-tier programs exist in the
minority of affiliate programs; most are simply one-tier. Referral programs
beyond two-tier resemble multi-level marketing (MLM) or network marketing but
are different: Multi-level marketing (MLM) or network marketing associations
tend to have more complex commission requirements/qualifications than standard
affiliate programs.
Pros and Cons from the Advertiser's Perspective
Merchants favour affiliate marketing
because in most cases it uses a "pay for performance" model, meaning
that the merchant does not incur a marketing expense unless results are accrued
(excluding of course, any initial setup costs). Some businesses owe much of
their success to this marketing technique, a notable example being Amazon.com.
Implementation Options
Some merchants run their own
(in-house) affiliate programs using popular software while others use
third-party services provided by intermediaries to track traffic or sales that
are referred from affiliates. Merchants
can choose from two different types of affiliate management solutions:
standalone software or hosted services, typically called affiliate networks.
Payouts to affiliates or publishers are either made by the networks on behalf
of the merchant, by the network, consolidated across all merchants where the
publisher has a relationship with and earned commissions or directly by the
merchant itself.
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